Commissioned in the Marine Corps in 1972, Jim Mattis missed serving in the Vietnam War. But as he points out in Call Sign Chaos: Learning to Lead (Random House, 300 pp; $28, hardcover; $14.99, Kindle; $45, Audio CD), the Vietnam War generation of Marines “raised” him. In his book, written in collaboration with Bing West, Mattis shares what he learned during a forty-year Marine Corps career.
A four-star general who led troops into battle in Iraq and Afghanistan, Mattis recently served two years as the Secretary of Defense. In his prologue, Mattis describes himself as “old fashioned” and unwilling to “take up the hot political rhetoric of our day.” That’s why he doesn’t discuss his personal relationship with President Trump in the book.
Bing West served as a Marine grunt in the Vietnam War in 1966-68 and as an assistant secretary of defense in the Reagan Administration. A journalist, who covered the wars in Iraq and Afghanistan, he was present for many operations Mattis led. West has written ten books on military topics.
From the rank of lieutenant colonel through lieutenant general, Jim Mattis led Marines the first Persian Gulf War in 1991, In Afghanistan in 2001-02, and Iraqi in 2003-04. He commander all U.S. forces in the Middle East (CENTCOM) from 2010-13. In describing the war zones, he often alludes to events from the Vietnam War. His thorough reading of military history allows him also to compare his decisions to those of leaders throughout history.
Call Sign Chaos is loaded with stories that reflect the application of positive leadership principles, more often than not under stress. Mattis illustrates the dichotomy between political and military thinking (and sometimes even within the ranks), particularly during the first battle for Fallujah, a stalemate. This separation of thinking prevailed even in his dealings with United States ambassadors in the Middle East when Mattis commanded CENTCOM during his final two years on active duty

Gen. Mattis and Big West
Nevertheless, Mattis presents leadership lessons applicable to occupations beyond the military. I particularly appreciated his arguments for designing a “lean staff” and delegating as much authority as possible. Regardless of the situation, Mattis remained fearlessly outspoken and true to himself.
Sixteen pages of photographs of people and events and four maps of operational areas support the Call Sign Chaos story line. Bing West shot a majority of the images in remarkably clear color.
—Henry Zeybel